Business identity

Shop.vavoulas.gr is an online store selling products and services via the internet. The online store operates at the online address shop.vavoulas.gr under the terms and conditions presented below. The use of the online store presupposes the unconditional acceptance of all the following terms and conditions. If the user disagrees with some or all of the terms of use of the online store, he must refrain from using it, otherwise, he declares that he has unconditionally accepted all the terms and conditions of its operation. The online store shop.vavoulas.gr, operates under the responsibility of the company TH. VAVOULAS & SIA OE, with VAT number: 082418007 which is based at 92 PATISION, ATHENS PO Box 10434.

Contact phone: +302108228398, Fax: +302108225519.

Terms and changes

shop.vavoulas.gr reserves the right to unilaterally modify or renew terms and conditions of transactions. Any such change will be notified through this online store website. Also, shop.vavoulas.gr reserves the right to change the content of the website (price, availability, photo, description, etc.) without prior notice.

Information and Products Provided

shop.vavoulas.gr is committed to the quality, completeness, and validity of the information listed on its websites, subject to any technical or typographical errors that cannot be foreseen or have occurred unintentionally or interruptions in the operation of the website due to force majeure. At the same time, it reserves the right to change the content of the website, without prior warning at any time and for these changes to take effect from the moment they are made and immediately published on the internet.

User Responsibility

The users of the shop.vavoulas.gr online store declare and accept that they will not use it, as well as its content, in any way illegal, immoral, offensive or malicious. They also declare that the data provided by them when using the online store and its contents are accurate and correct. Finally, they declare that they assume all responsibility for the use of the online store and their account, by persons not authorized by them, as well as the compensation for any damage caused by this use, to shop.vavoulas.gr and/or to any of its other partners.

Limitation of Liability

shop.vavoulas.gr is not responsible for any errors in prices, features, or photos and reserves the right to change prices without notice. It is also not responsible towards the users/customers, for damages that may arise from the execution/or non-execution of their order. At the same time, it bears no responsibility for direct or indirect, positive or cumulative damage (indicative and not exclusively mentioned, lost profits, business interruption, loss of information and data, loss of customers, etc.), that arises concerning the operation, or/ and the use of the online store. User-customers are solely responsible for the evaluation and selection of products and services offered by the website and shop.vavoulas.gr bears no responsibility concerning the correctness of the user’s choice, or any incompatibilities between products – software – or services provided by it. The goods are transported on behalf and under the responsibility of the customer if required. shop.vavoulas.gr is not responsible for defects or poor quality of third-party products that it makes available to its customers, because the goods are received from their suppliers and/or manufacturers, packed in closed boxes. In case of a defective or problematic product, you must contact a representative of shop.vavoulas.gr, and you will be served immediately by replacing the problematic product or getting your money back (See Product Returns). Finally, shop.vavoulas.gr is not bound by the availability of the products, as stated in the online store, but undertakes the obligation to inform users if the availability of a product ordered is different from that indicated on the website.

Availability

In cases where the products you ordered are not available, you will be informed by e-mail or by phone about the exact delivery time. If you agree to the new delivery time, you should inform us by e-mail or fax that you are aware and wish to keep your order active. If the new terms of execution of the order do not satisfy you, your order will be canceled.

Force majeure

If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products or services to you within the predetermined time, we will inform you, so that you can tell us if you wish, these conditions, the completion of your order.

Order cancellation

The order can be canceled in the following cases:

1. Before the order is completed, during the online order process you can remove the quantities of the products from your shopping cart by clicking on the delete button and after updating. At the same time, you can change the quantity of the selected products to zero.
2. If the online order has been completed but the product has not yet been shipped to your location, you can call 210-8228398 and one of our associates will take care of canceling your order.
3. In case your order has already been invoiced and you wish to cancel it, then contact the Customer Service Department at 2108228398 and provide the details of your order. One of our associates will handle the cancellation of your order and inform you of your options.

Prices of the Products sold

The listed prices include VAT.

Privacy

shop.vavoulas.gr is committed to protecting the personal data of its website users and customers in compliance with Law N.2742/97 on the protection of personal data processing. Your personal information is requested, recorded and used only to serve you by the company’s online store. Your personal information will not be given under any circumstances to other companies or organizations without your permission, while under the personal data protection law you can have access to it whenever you wish. Finally, shop.vavoulas.gr provides the possibility to any user who no longer wishes to use the website and the services provided by it, to submit a deletion request from his file. In this case the user’s personal information and data are deleted and cease to be used.